Empanelled trainer and facilitator with POSSIBLERS. A business leader with a stable and proven track record of about 30 years in e-Commerce, Telecom and Media. Led PAN India Business, Hub and Circle operations to set up a new Business/Venture, function or a territory to build the organization, process, technology and then on to bring higher operational efficiencies. 14 years in e-commerce, Business Development, Client Relationship, Distribution, Channel Management, Marketing and Market Support in Media and Telecom. 15 years in Telecom Service - in Retail (B2C) and Business to Business (Data, Wholesale Voice and VSAT) domain managing Large Operations of Call Centers, Service Quality Experience, Onboarding, Billing, Collection, Retention, Communication, Business Transformation, Automation and Self Care. Since last year working in the space of L&D, and consulting.